Help for transferring files in Reflection 6/27/02 Updated January 3, 2008 © 2000 WRQ, Inc. All rights reserved. WRQ, the WRQ logo, Reflection, Reflection Network Series, and Reflection Suite for the Enterprise are trademarks of WRQ, Inc., registered in the U.S. and other countries. www.wrq.com ************************************************************************************** If the end user cannot pull up their host files, check the following: While in Reflection, pull down the File menu, choose transfer In the middle, toward the bottom, choose Setup Under the Protocol tab, choose WRQ/Reflection Under preset configurations, choose Troubleshooting to OpenVMS Try the transfer again. If this works, close the transfer box and don't forget to save your settings File Save Note added 1/3/08: I have noticed that the above is not fixing some of the problems we are having with File Transfer. The steps below did fix one end use's problem. While in Reflection, pull down the File menu, choose transfer In the middle, toward the bottom, choose Setup Under the protocol tab, choose FTP Under the preset configurations, choose To OpenVMS Using WRQ FTP Choose OK Close If this works for you, save your settings by choose the File pull-down menu in Reflections and choose Save or Save As. mg 1/3/08